1 – Power on your vehicle to ensure both the remote and receiver module are receiving power

2 – Insert the remote into a 12-24V power outlet or cigarette lighter socket

3 – Locate your wireless receiver box and hold the clear button on the end of the box until it lights up red

4 – Within 1 minute of the clear button lighting up, return to your remote and hit the central power button to establish a sync between both units

5 – Check your strobes to ensure communication by cycling through a few flash patterns using the ‘M’ switch – the blue and red lights on the remote should flash in the same manner as your strobes

To reset the wireless controller press and hold the Dimmer button for 5 seconds. This will reset the wireless controller to Factory Default.

TIP: Factory Default settings – Channel 1-4 is set to Pattern 2, Channel 5 is set to Pattern 12.

The answer to this one is no. Each controller syncs separately to the controller included with your product.

However, if you are looking to run more than one product off of a single controller, you should try our Wireless Command. This controller allows you to control up to 5 Prostrobe, Alpena, or WhiteLight products from one convenient controller.

Aside from our wireless controllers, most of our  products are waterproof to some degree. You can tell just how waterproof the product is by its IP rating. Our product’s IP rating should be listed in the product details.

 

In general, here is what you need to know about IP ratings in regards to our products.

IP = “In Protection”

First Digit = Solids Protection

Second Digit = Liquids Protection

The higher the number, the more it protects.

 

IP65 = Dust proof and Rain proof (Can get wet but DO NOT SUBMERGE)

IP66 = Dust proof and Rain proof (Can get wet but DO NOT SUBMERGE)

IP67 = Dust proof and Submersible up to 1m

IP67 = Dust proof and Submersible up to 1m+

 

For more detailed information on IP ratings please visit

IP Rating Chart

We provide a 50,000hr or 3 year LED warranty on all of our ProStrobe products.

If your product is broken or defective, give us a call and you may be eligible for a replacement.

If you are in need of any additional information, please feel free to contact our customer care line or sent us an email.

Toll Free: 1-800-387-3217
Call: (905) 451-4611
Email: feedback@prostrobe.ca

Monday to Friday
9:00AM – 5:00PM EST

We provide installation instructions in or on the packaging of all our products. If you have lost yours, you can find them on our Installations Instructions Page.

If you are in need of any additional instructions, please feel free to contact our customer care line or send us an email.

Toll Free: 1-800-387-3217
Call: (905) 451-4611
Email: feedback@prostrobe.ca

Monday to Friday
9:00AM – 5:00PM EST

1) Locate a 12-24V fused power source – recommended sources include the headlight fuse in your fusebox and your battery

If you are using the battery as a power source you must obtain a 20A relay and configure the wiring using Figure 1 as an example

2) If you are using a fuse in your fusebox, ensure that the fuse is rated 20A or higher and that this fuse receives power with while your ignition is on and configure wiring

For more installation instructions you can try our Installations Page.

If you are in need of any additional instructions, please feel free to contact our customer care line or sent us an email.

Toll Free: 1-800-387-3217
Call: (905) 451-4611
Email: feedback@prostrobe.ca

Monday to Friday
9:00AM – 5:00PM EST

We recommend that you mount the receiver box near the battery, under the hood, safer from moisture and road debris. Do not mount close to excessive heat sources such as exhaust components or a radiator. Ensure any planned wiring routes do not interfere with the operation of any under-hood components and moving engine parts.

On our site you may choose to pay by Visa, MarsterCard, or American Express. We accept any credit card usable through PayPal.

Use this text to answer questions in as much detail as possible for your customers.

If the text in our shipping methods box shows up as a light grey, all you need to do is wait a few moments while we get shipping prices from our various carriers. Then you should be able to select a shipping option and be on your way.

PLEASE NOTE: Shipping prices will only be calculated once an address has been entered.

 

If the message “No shipping methods available” shows up in black, please contact our customer care line. Keep in mind, we will only ship to locations in Canada and the USA.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.